Total Integration

Total Integration

From concept to completion, SPENCER + COMPANY provides comprehensive workplace services including office interior design, office space planning, project management, office furniture procurement, installation, maintenance and specialty construction. As a vertically integrated workplace planning and design firm, we are a complete resource for providing cost-effective turn-key workplace solutions — consistently implemented with ease and flexibility. We leverage experience and insight to help our clients look beyond today and identify the long-term drivers and opportunities that influence their success. We utilize our complete suite of product offerings to develop strategies and solutions that grow and adapt as priorities change.

 

Account Management

The role of the workplace is changing. As the workforce becomes more decentralized, there’s a real need to create a meaningful sense of place through work environments that reflect our ideals and enhance the human experience.

At Spencer + Company, our approach to meeting these new design demands are shaped by a fundamental belief:

We believe in the transformative power of place.

Through thoughtful design and careful consideration, we believe a workplace has the ability to dramatically affect the dynamic of a company. When employees feel supported and inspired by their workplace, communication, productivity and value increase — generating prosperity for our clients and directly contributing to their long-term success.

That’s why we don’t just sell furniture to fill spaces; we provide solutions that define places. Places that nurture and inspire. Places that function and evolve. Places that feel less like an office and more like a destination; where culture drives performance, creativity and collaboration lead to innovation, and a company’s objectives are balanced with the well-being of its employees.

Detailed below are a few solutions we can offer you during the full life-cycle of your new workplace.

Executive Review

  • Frequent Updates
  • Client Goal Review
  • Customer Satisfaction Review
  • Metrics Review

Ideation Services

  • Ideation / Discovery Workshops
  • Visualization Tools
  • Bluescape Collaboration Sessions

Holistic Dedicated Team

  • Account Management
  • Project Manager
  • Designer
  • Installer & Movers

Interior Design & Planning

  • Site Verification
  • Project Budgets
  • Specification
  • AutoCad Drawings

Project Management

  • Site Verification
  • Job Site Management
  • Order Tracking
  • Installation & Scheduling
  • Punch Management

Warehousing/Inventory Management

  • Asset Management via SnapTracker
  • Warranty
  • Continuous Maintenance

Specialty Services

  • Acoustical Solutions
  • Product Repairs / Surface Touch-up
  • Re-upholstery / Furniture Customization

Financing

  • Finance, Contract Furniture/Lease Options

 

Project Management

Unique to Spencer + Company, our seasoned team of project managers initially engage with each project during the design phase. From Design to Install to Project Closeout, a dedicated project manager is intimately involved in the details of a project.

We call our approach “Total Project Engagement”, which continuously optimizes and allocates applicable resources to best manage the scope, critical paths, quality and budget of each project.

Over the past 40 years this holistic process has proven to reduce errors and omissions, and lead to multiple zero-punch projects.

Your project will be assigned a dedicated project manager to oversee day to day activities and tasks. Their job includes but is not limited to the following:

Developing the Scope

  • Conducts site surveys and field dimension verification

Building the Schedule

  • Managing the Budget

Product Specification & Drawing Double Checks

  • Specification check prior to order entry
  • Ensures acknowledgments are aligned with purchase orders

Logistics Coordination & Scheduling

Communication with other trades

  • Provides weekly Project Status Reports

Installation Quality Control:

  • Prepares installation drawings
  • Provides power data locations on plans
  • Manages certified installation teams

Project Process Updates

Punch List & Corrective Actions Management

  • Performs walk-through and punch-list completion